### The Receptionist

The receptionist is the first person that a patient encounters
at the doctor''s office. She checks in patients and begins the
process of caring for the patient. She depends on mathematics
to complete her job.

First, the receptionist spends a large amount of her day on
the telephone. She answers calls and makes calls that could not
be placed without the numbers. So, one of her main duties is completely
driven by number patterns.

Second, the receptionist must take in and transcribe information.
Most of this information has something to do with numbers. An
address, a zip code, a phone number, a socail security number,
an insurance policy all use numbers to identify each specific
patient. One error or omission can prevent the patient from receiving
the best quality of care possible.

Third, the receptionist helps to schedule patients. Scheduling
patients is a giant work problem. The doctor's can only see a
certain amount of patients in an hour. So, she must make sure
that each hour has the appropriate amount of patients. This does
not sound like it should be difficult, but it is. Most people
would think that the patients are scheduled on a fixed interval
maybe every 10 to 15 minutes. The problem is that every one does
not have the same illness and need the same treatment. So, a fixed
interval does not work. Especially for this office which prides
itself on keeping on schedule. Therefore, the receptionist must
know what kind of treatment the patient is having and approximately
how long the treatment will last. This allows her to make the
pieces of the puzzle fit together so that the patients receive
quality care in a timely manner. In order to make this happen,
the receptionist uses divides and adds time, uses problem solving
skills, and uses mathematical operations to maximize the number
of patients that can be seen in a work day.

So, the receptionist would be unable to do her job without
the use of mathematics.

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